Refund policy
Thank you for shopping with us. We want you to have the best experience with our products.
Returns
You can request a return within 7 days after receiving your order if:
-
The product is unused and in its original condition.
-
The product is damaged, defective, or received incorrectly.
-
All original packaging and accessories are included.
To request a return, please contact us through our website contact page with your order number and details of the issue.
Non-Returnable Items
Returns may not be accepted for:
-
Products that have been used or damaged by the customer.
-
Missing original packaging or accessories.
-
Change of mind after using the product.
Refunds
Once we receive and inspect the returned product, we will notify you about the refund status.
Approved refunds will be processed through the available payment method or as agreed with the customer.
Shipping charges may not be refundable.
Damaged or Wrong Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and provide photos/videos of the product. We will review the issue and provide a suitable solution.
Contact Us
If you have any questions about your order, returns, or our products, please contact us through our website contact form.
Please include:
-
Order number
-
Customer name
-
Email address
-
Details of your request
We will respond as soon as possible.